MedVault Support

We're here to help. Contact us anytime:

Where is my data stored?

All data stays on this device. MedVault collects nothing and uploads nothing.

Reminders aren't showing up

Make sure notifications are enabled for MedVault in iOS Settings. A device reboot or Low Power Mode may also affect reminders; MedVault re-registers them on launch.

How do I back up my data?

Open Settings → Data → Export Backup to save everything, including photos, to one file. Use Import Backup to restore.

How do I remove my data?

Delete medicines or records to remove them, or uninstall MedVault to permanently erase all data.

Contact

If you have questions about this support page, contact us at: onee_dev@126.com